Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
From home evaluation, detailed engineering and installation team the experience was professional, knowledgeable, friendly and on time.
Overall Experience
Quality
Price
Convenience
Capacitor; Part under warranty • Includes new run capacitor with professional installation • Inspect wires & spade connectors for overheating & replace as needed • Properly secure capacitor to unit inside cabinet • Non Members: 90 day parts + labor warranty on all repairs • Cool home members: 2 year parts + labor warranty on all repairs
Performed cooling inspection on 2 units. Found a bad capacitor to the bigger unit, condenser. Parts are under warranty. Will return to replace part.
Checked split system main home - flushed drain - cleaned coil - system within MFG specs at this time. Changed filters - customer asked for me only to come out going forward.
Checked system - found cracked seal on elbow to unit - changed filters - system operating within normal MFG specs at this time - flushed drain and cleaned unit
Performed an AC check on both systems. Did a heat check on the furnace one. The units are operating properly at this time.
The unit had a very slow flowing condensation line, causing the float to trip. I cleared out the condensate and poured a gallon of water through to verify that it drains properly. The unit is operating properly.
Performed cool home visit on both systems properly at this time
The home is only 1500 ft.² and the unit is a 5 ton. The unit experiencing extremely high static pressure SA.43 RA.56. The unit is producing a very high temperature split. I checked the settings and found the unit was set to a 4 ton with standard blower tap speeds.. I changed the blower speed to the lower settings and checked static pressure. The static pressure are in more acceptable range RA.35 SA.26 The unit is now producing a 23° split. The condensation line was an indoor style and the sun had melted it. I replaced the condensation P-trap to the proper dimensions for a Bosch unit. The unit is operating properly at this time.
Insulation installation in Sun Lakes to keep home cool in the summer
Performed a Preferred cool home visit in cooling. The unit is operating properly. Homeowner is having the tenant stop by the office to pick up the Merv 13 20 x 30 filters. Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) 20x30
Performed a platinum call home visit and cooling on both units. The units are operating to factory specifications.
The master bedroom unit thermostat had bad batteries. The homeowners were unhappy with the performance of this thermostat and I replaced it with a Honeywell T4 thermostat and verified operations. The unit is operating properly.
Thermostat fan settings set to circulate causing fan to run 30 mins of every hour. Set thermostat back to auto.
Preformed maintenance check on Trane package unit, system for the age of 14 is actually in pretty good condition. Homeowner has a home warranty that he wants to do all repairs through however I did speak to homeowner about some recommendations that we should address. The home warranty won’t cover these items. I suggested adding a surge protector to protect the parts in unit. Also suggested adding a drain clean out and safety switch to prevent drain backups. He mentioned doing maintenance yearly so I gave info on our maintenance plans and suggested cleaning outdoor coil otherwise it was in good condition and running at departure.
